I have recently noticed some aggressive marketing by ISPs for high speed internet service. It seems like almost every day I receive some form of advertisement from Verizon for their new FIOS DSL service. I currently have Comcast cable home internet service for $42.95 a month. The service has been fairly reliable, and I’ve had it for quite some time. The only major issue I have with it is the price.
I decided to do something about it. I called up my local Comcast office. Going though the voice menu, I decided to select the option to remove a service. That resulted in me having to listen to classical music for several minutes.
When a human finally got on the line, I was determined to lower my bill or I was going to cancel my service. After answering a few questions, I was promptly put on hold. The service representative then came back on the line and offered me 12 months of service for $29.95 a month. I took the deal! The representative then tried to sell me a digital cable, which I declined.
The moral of the story is that it can’t hurt to ask for a price cut. I saved a total of $156 with a simple phone call.