Comments on: Home Depot Inc Investor Shopping Experiences

By: brian

brian — Sun, 12 Sep 2010 16:30:25 +0000

Hey Lj black friday comment. There are other people online buying things hhmmmm perhaps millions? Just like any store special deals end and supplies run out. Next year try getting on the website earlier. They dont keep making the special black friday items year round it ends after the weekend they dont make money on these. If you miss it to bafd try again next year. Quit whining and just accept that regardless of the store your shopping at shit happens supplies run out, your not perfect neither is anyone else. You cant always get what you want so quit acting like little babies and act your supposed age.

By: Biran

Biran — Sun, 12 Sep 2010 16:23:17 +0000

Well the stores vary upon location because of the people working in them. As universal as a company can be does not mean that you can make everyone who works in a particular store the same. If everybody in a particular area is lazy then some of them work in a store is lazy thats what you get.
And just because your fuming does not give you any right to treat other peol;le like shit. there are situations that happen to everyone not just you. If its busy in a store one day its because a particular reason. Also pay attention and quit whining the world does not revolve around you. Life happens shit happens. Registers lock up for may reasons its a computer. Also dont exagerate on how long the lines are either10 my ass. There is more than cashiers up on mainline where you were. Service desk, Garden, tool rental, lumber/pro checkouts just to name a few. Also look at the date the ads and flyers in the paper come out a day early if they were not out 99% of the time is because its not on sale yet DUMMY.

By: LJ

LJ — Sat, 05 Dec 2009 04:28:16 +0000

We ordered a Patio Heater from Home Depot as a part of their online Black Friday sale. Site took the information and processed the order.
Now today, 12/4, they cancelled the order. No explanation (it “is no longer available” is NO explanation).
They knew how many of these they had to sell. It isn’t very hard for a shopping system to be told how many are available to sell and when that number has been reached, then don’t except orders. If we knew they didn’t have any online we might have driven the 30 miles at 4 in the morning on Black Friday to see if we could one. But since the system processed our order, we didn’t.
Now, I’m NEVER going to drive it again. Lowe’s is only 25 miles.
We purchase things for projects at our church, maybe $1000 per month, mostly at Home Depot. NO MORE!

By: Batman

Batman — Thu, 04 Sep 2008 05:07:59 +0000

I went to Auburn HD store with the their valid weekly ad. Their computer showed higher price than that in the ad. The sales person would not respect the ad price and the manager on duty was rude and said this ad expired , even though it clearly stated valid through 09/03/2008 in Auburn store.

Who is lying here? The store manager or the weekly ad ?

By: jack blink

jack blink — Fri, 09 May 2008 20:07:04 +0000

I want to share with you, another happy experience while shopping at HOME DEPOT. I was in the garden section to purchase a large number, of very heavy bags of mulch.Due to my knee replacements, I should not lift over 20 lbs. A very nice lady, by the name of connie, helped me load up, check out, and place in my suv. She shook my hand, and thanked me for shopping at HOME DEPOT. Why would I ever ROAM when I can get super prices and great service at HOME.

By: George

George — Fri, 02 Nov 2007 02:44:44 +0000

Hi Paul, thank you for sharing a comment about Home Depot’s in Colorado. It’s it is interesting to hear that Home Depot’s are clearer and more organized in Colorado. Why do you think the quality of Home Depot’s varies so much?

I did recently revisit my local Home Depot. I found it to be much less crowded than it had been in the past. While that might not be good for business, it was a more pleasant shopping experience. The employees also seemed much more willing to help and even offered to assist customers when they looked confused.

Has Home Depot been taking efforts at the corporate level to improve stores and the customer experience?

By: Paul

Paul — Fri, 02 Nov 2007 02:18:59 +0000

Sorry to everyone who had a bad experience. Although if you base your assumptions on only one of out 2200 stores, then I can see your experience being horrible. Your local store should have taken care of you.

We try everyday to help customers. My store is clean and organized. We don’t always succeed but we try hard. If you are ever in Colorado come check out our HD stores. They are much better than in other places!

By: Value Faceoff: Home Depot vs. Lowe’s - Fat Pitch Financials

Value Faceoff: Home Depot vs. Lowe’s - Fat Pitch Financials — Fri, 12 Oct 2007 16:51:43 +0000

[...] actually voted for Home Depot even though I really don’t like Home Depot as a consumer. Home Depot has a lower P/E, P/B, and P/S ratio than Lowe’s. I compared [...]

By: unhappy shopper

unhappy shopper — Thu, 01 Feb 2007 04:40:39 +0000

read there gift card policy

Gift Cards, Gift Certificates, and Store Credit cannot be exchanged or returned for cash, credit or cheque.

The Home Depot reserves the right to request valid identification prior to accepting merchandise for a return.

The Home Depot reserves the right to limit or refuse to accept the return of certain merchandise at any time and for any reason.

The Home Depot will only accept the return of merchandise purchased from The Home Depot store.

Items purchased at a U.S. Home Depot may not be returned in Canada.

Purchases made with a Customer Agreement must be returned to the same location in which it was purchased. See Special Services Desk for details.

* Home Depot may issue a cheque for refunds over $1,000 (cheques are mailed from Home Depot’s Store Support Center in Atlanta, GA).

Effective August 2004

By: curt alan

curt alan — Sat, 11 Nov 2006 06:20:02 +0000

have been in the box for 9 years and have seen HD whither away. They know how crappy their company has become. Its just a matter of time till their the next Builders Square! so sad to see a guy so messed up in the head ruin so many good people’s lives.

By: Lady of the house » Blog Archive » Enjoying door - gonna write home depot to complain

Fri, 11 Aug 2006 20:19:03 +0000

[...] I’m planning to write Home Depot Canada to share the thoughts. I don’t know if I should tell them about my blog or not. I really want them to restore my faith but then, I’m getting a better understanding of how bad the company’s experience has gotten. [...]

By: Roy Schroeder

Roy Schroeder — Sun, 28 May 2006 02:35:44 +0000

The Lowe’s experience is pretty darned good. I find the Home Depot packed with merchandise, aka cluttered, lookin’ 1993 in 2006.

By: Jim Chan

Jim Chan — Thu, 25 May 2006 01:57:37 +0000

WEB sold off his HD shares? I guess I haven’t been following BRK closely as of late. Quite frankly, I am not surprised. I was more surprised when BRK disclosed they had bought HD. I also expressed doubts about WMT back in Dec last year. I wonder if WEB still likes WMT.

By: Anonymous

Anonymous — Wed, 24 May 2006 12:55:07 +0000

Home Depot Inc Investor Shopping Experiences…

I recently had a terrible shopping experience at both Home Depot Online and at my local Home Depot (HD) store. Apparently, I’m not the only investor this has happened to. Maybe Buffett got the same treatment from Home Depot and that is why sold his s…